Program Contact Information
SUCCESS Initiative
About the Program:
The motto of MassBay’s SUCCESS Initiative is a “Student-Centered Approach to College Success.”
Eligible students are automatically paired with a dedicated SUCCESS Advisor Coach, as long as program capacity allows. Through intentional, proactive, and consistent outreach, students engage with their Advisor Coach, who provides academic advising, inclusive coaching, and personalized guidance throughout their academic journey. Students remain in the program until they complete their studies, matriculate into one of MassBay’s selective admissions programs, or transfer to another institution.
In addition to SUCCESS services, students have access to a wide range of college and community resources, including financial aid, wellness services, transfer advising, academic support, accessibility resources, and essential needs assistance.
Students may opt out of the program at any time or will be removed if they fail to engage with SUCCESS staff during their first semester. Students interested in joining the SUCCESS Initiative and being paired with an Advisor Coach may contact the SUCCESS Initiative Manager, Elizabeth Kinsman, at ekinsman@massbay.edu.
Student Eligibility
Students who are eligible for the SUCCESS program at MassBay include all part- or full-time students in a degree of certificate program.
Cohort Focus Population
In line with the legislative intent to improve outcomes for the most vulnerable student populations, the use of SUCCESS services at MassBay among the following populations is actively tracked and encouraged:
Support Services
The following supports are available to SUCCESS students at MassBay Community College:
- Academic Advising & Inclusive Coaching:
- Career Advising
- Case Management
- Degree Planning
- Transfer Advising
- Academic Support:
- Embedded Tutoring
- One-to-one Tutoring
- Study Groups
- Community & Cultural Events
- Essential Needs Counseling
- Peer Mentoring
- Personal Counseling
- Scholarship Advising
- Student Planning
- Workshops
Support Network
The SUCCESS program students at MassBay are supported by a team of Advisor Coaches and Peer Mentors. Additionally, the students are further supported by an Essential Needs Resources Specialist, Personal Counseling services, and Embedded Tutors, ensuring comprehensive support for students’ academic and personal needs.
SUCCESS receives funding through the Massachusetts legislature and is supported by the 15 state community colleges, the Massachusetts Association of Community Colleges (MACC), the Massachusetts Department of Higher Education (DHE), and the SUCCESS Leadership and Coordinating Committees.