BUILD YOUR FUTURE

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A project of the Massachusetts Community Colleges
and the Massachusetts Department of Developmental Services

The Direct Support Certificate Program was created to support and enhance the careers of direct support staff in DDS and DDS-funded programs.  The certificate program is a project of the Massachusetts Department of Developmental Services (DDS) and the Massachusetts Community Colleges. This program includes community college courses in English, Human Services, Psychology, Developmental Disabilities, Special Topics in Intellectual Disabilities and related courses.  At several of the colleges, some of these courses may be taken online.  Students also complete a Field Placement, usually focusing on a special project at their current place of employment.  The program includes 21-22 college credits.  Many students complete the program in one year. 

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CAREER FOCUSED

All of the courses in the Direct Support Certificate program focus on skills used by direct support workers in their work, such as, effective communication, facilitating community involvement, and supporting individuals in making choices and decisions.  In the Special Topics course, students explore issues of health and safety, community inclusion, positive behavioral supports, and supporting individuals in making healthy choices and decisions.  In the Field Placement seminar and other courses, faculty and students exchange ideas about issues that arise in their work, learn strategies to prevent burnout, and explore current trends in human services.

The entire program is based on the National Community Support Skill Standards, a set of skills and competencies used by outstanding direct support staff in their work.  The National Community Support Skill Standards are woven into the academic courses so that each course provides and appropriate balance between academic and career skills.

CHALLENGING | ACCESSIBLE | REWARDING

The program is challenging:  All courses are college-level and students are expected to complete outside reading and assignments for each class.  Course credit successfully awarded through the Direct Support Certificate Program may be eligible to transfer to many of the community colleges in Massachusetts if students wish to continue beyond the certificate level. Students should work with their community college advisor to map out transfer options.

This program has allowed me to discover myself as a human service professional. I have gained confidence in my approach and abilities.

-Middlesex Community College Student

The program is accessible:  Courses are scheduled at times most likely to meet the needs of working students, making it possible for direct support staff to fit the program into a busy week.  This program is affordable because of support from DDS and its partnership with the community colleges. Many employers are able to manage the flexibility in scheduling that may be needed in order for the student to participate in the program.

The program gives employees self-confidence and renews their commitment to the people they serve.  It provides an opportunity to network and share ideas with people from other agencies and instills within the students a sense of validation in their chose profession.

-Western Massachusetts Employer

The program is very rewarding:  Direct support workers enrolled in this program gain skills, knowledge, and inspiration that enhance and energize their careers in human services.

WHAT STUDENTS SAY

ABOUT THE PROGRAM

The program has validated the work I do.  It has been a personal uplift to my abilities as a human service worker.

The program has taken students upon a journey through all aspects of our lives and work.  This program is one of the best things I’ve seen!

The teachers are very supportive and the students are very friendly.

ABOUT THE PROFESSION

The most significant thing I have learned about my profession is that this is not just a job.  I realize how important I am in the lives of the people I support.

This program has helped me understand how the field of human services has changed and how I fit in.

ABOUT MYSELF

I have learned that I am smart and determined and capable of getting A’s in college.  I have more self-confidence now.

I’ve adjusted to fitting college into my life, my family is very supportive, and my children are helping out more.

I have gained self-confidence both professionally and personally in the areas I need to grow.  It has been a great learning experience.

The Direct Support Certificate Program is available at the following Community Colleges:

BRISTOL COMMUNITY COLLEGE
Paul Correia  (508) 678-2811 x 3765
paul.correia@bristolcc.educreate new email

HOLYOKE COMMUNITY COLLEGE
Allison Hrovat  (413) 552-2333
ahrovat@hcc.educreate new email

MASSASOIT COMMUNITY COLLEGE
Paul Chiano (508) 588-9100 x 1782
pchiano@massasoit.mass.educreate new email

MASSBAY COMMUNITY COLLEGE
Elizabeth Hannigan (508) 270-4027
ehannigan@massbay.educreate new email

MIDDLESEX COMMUNITY COLLEGE
Julia Mirras (978) 656-3189
mirrasj@middlesex.mass.educreate new email

NORTH SHORE COMMUNITY COLLEGE
Erinn Gilmore (978) 762-4000 x6671
egilmore@northshore.educreate new email

NORTHERN ESSEX COMMUNITY COLLEGE
Donna Johnson (978) 556-3873
djohnson1@necc.mass.educreate new email

QUINSIGAMOND COMMUNITY COLLEGE
Sue Moriarty (508) 854-7585
smoriarty@qcc.mass.educreate new email


For more information please visit the Department of Developmental Services’ website at  opens in a new windowwww.ddslearning.com