Student Success Center

About the Program:

The mission of Bristol’s Student Success Center is to identify, engage, and coach Bristol students facing challenges to their academic progress through a holistic case management approach that offers them additional support to achieve their goals.

Students are encouraged to join SUCCESS at Bristol Community College through targeted outreach that follows a hybrid approach. Eligible students may reach out directly for more information and are automatically enrolled unless they request not to join. Through a campus partner referral process, students may also opt-in for coaching services specifically. All SUCCESS students at Bristol are supported by the program for a defined time period. Length of support varies according to the goals students set for themselves when they begin working with Student Success Center staff. By design, students are aware that they are receiving services through SUCCESS. Other units that support SUCCESS at Bristol include Disability Services, Multicultural Affairs, Academic Advising & Transfer Services, Career Services, Student & Family Engagement, Basic Needs, Tutoring/Academic Support, Financial Aid, and Admissions.

Student Eligibility

Students who are eligible for the SUCCESS program at Bristol include:

  • First-time Students
  • Continuing Students
  • Part-time Students
  • Full-time Students
  • English language learners
  • Students with developmental needs in English and mathematics

Cohort Focus Population

In line with the legislative intent to improve outcomes for the most vulnerable student populations, the following student populations are actively recruited for SUCCESS at BCC:

  • Economically disadvantaged students
  • First-generation college students
  • Minoritized students (i.e., Hispanic or Latino, Black or African American, Cape Verdean, Asian, American Indian or Alaska Native, Native Hawaiian or Other Pacific Islander, and multi-racial students)
  • Students with disabilities
  • LGBTQIA+ students

Support Services

The following supports are available to SUCCESS students at Bristol:


Academic Advising

Career Advising

Transfer Advising

Case Management

Community Events




Student Planning

Support Network

SUCCESS at Bristol is supported by an associate director, an administrative assistant, six student success coaches, and two dual reporting academic coordinators (advisors). Their center offers holistic case management/coaching that goes beyond traditional academic advising.

SUCCESS receives funding through the Massachusetts legislature and is supported by the 15 state community colleges, the Massachusetts Association of Community Colleges (MACC), the Massachusetts Department of Higher Education (DHE), and the SUCCESS Leadership and Coordinating Committees.